Privacy Policy
This privacy policy sets out how the practice of Dr Andrew J Pitsis – Specialist Orthodontist uses and protects any personal information that you provide to us.
The practice of Dr Andrew J Pitsis – Specialist Orthodontist is committed to ensuring that your privacy is protected. When we ask you to provide certain information by which you can be identified this information will only be used in accordance with this privacy statement.
The practice of Dr Andrew J Pitsis – Specialist Orthodontist may change this policy from time to time by updating this page. You should check here from time to time to ensure that you are happy with any changes.
This privacy policy is current and has been updated on 4 August 2024.
What we collect
We may collect the following information:
- full name and job title
- contact information including email address and phone number
- demographic information such as postcode
- billing information
- relevant medication information including specialist reports and test results, notes of your symptoms or diagnosis and the treatment provided to you
How we collect the information
We will generally collect personal information:
- from you directly when you provide your details to us. This might be during in person discussion, telephone conversation, registration form or online form
- from a person responsible for you
- from third parties where the Privacy Act or other laws allows it, this may include but is not limited to: other members of your treating team, specialists, diagnostic centres or your health insurer
What we do with the information we collect
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- to provide orthodontic services to you
- for consultations with other doctors included in your health care
- to communicate with you regarding your orthodontic treatment
- internal record keeping
- to comply with our legal obligations
- to help us manage our accounts and administration services including billing
- for identification and insurance claiming
- to improve our products and services
How can you access and correct your personal information?
You have the right to seek access to and be able to request correction of your personal information which we hold about you. Please email us at enquiries@ajpitsis.com.au
Security
We are committed to ensuring that your information is secure. Our staff are trained and required to respect and protect your privacy. All our staff have signed confidentiality agreements. In order to prevent unauthorised access or disclosure, we have put in place reasonable physical, electronic and managerial procedures to safeguard and secure the information we collect.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable.
If you would like a copy of the information held on you please write to the practice:
Dr Andrew J Pitsis – Specialist Orthodontist
CML Building, Suite 1302
14 Martin Place, Sydney NSW 2000